Privacy Policy

1.1.At Yacht Charter Suite ("we," "us," or "our"), we are committed to protecting and respecting your privacy.

1.2.This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

1.3.Yacht Charter Suite is operated by Yacht Charter Suite Ltd, a company registered in England and Wales with company number 16748648. Our registered office is at 128 City Road, London, United Kingdom, EC1V 2NX.

2.1.We collect the following types of personal information: (a) Account Information: Name, email address, phone number, company name, and postal address when you create an account. (b) Payment Information: Billing details, payment card information (processed through secure third-party payment processors), and transaction history. (c) Usage Data: Information about how you use our Services, including IP address, browser type, pages visited, and time spent on pages. (d) Yacht and Charter Data: For users of YCS Fleet+, information about yachts, availability, pricing, and charter details. (e) Client Data: For users of YCS Convert and YCS Retain, information about your clients, including preferences, booking history, and communication records.

3.1.We process your personal data based on the following legal bases under UK GDPR: (a) Contractual Necessity: To provide our Services to you as requested. (b) Legitimate Interests: To improve our Services, prevent fraud, and for internal business purposes. (c) Consent: Where you have explicitly consented to specific processing activities.

3.2.We use your personal information to: (a) Provide, operate, and maintain our Services (b) Process transactions and send order confirmations (c) Communicate with you about your account, including service updates and support (d) Send marketing communications (where you have consented) (e) Analyze usage patterns to improve our Services (f) Comply with legal obligations

4.1.We may share your personal information with: (a) Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. (b) Yacht Owners and Brokers: When using YCS Fleet+, we may share yacht availability and details with authorized brokers. (c) Legal Requirements: If required by law or in response to valid requests by public authorities. (d) Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.

4.2.We implement appropriate safeguards for any international data transfers to ensure your data remains protected.

5.1.We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

5.2.Specifically: (a) Account information is retained for the duration of your account and for 7 years after account termination for tax and legal purposes. (b) Transaction data is retained for 7 years to comply with financial regulations. (c) Marketing consent is reviewed annually, and data is deleted if consent is withdrawn.

6.1.Under UK GDPR, you have the following rights: (a) Right of Access: Request a copy of your personal data. (b) Right to Rectification: Request correction of inaccurate data. (c) Right to Erasure: Request deletion of your personal data ("right to be forgotten"). (d) Right to Restriction: Request restriction of processing in certain circumstances. (e) Right to Data Portability: Request transfer of your data to another service. (f) Right to Object: Object to certain types of processing, including direct marketing.

6.2.To exercise these rights, contact our Data Protection Officer at dpo@yachtchartersuite.com.

6.3.We may request verification of your identity before processing such requests.

7.1.We use cookies and similar tracking technologies to enhance your experience on our website.

7.2.Types of cookies we use: (a) Essential Cookies: Necessary for the website to function properly. (b) Analytics Cookies: Help us understand how visitors interact with our website. (c) Marketing Cookies: Used to deliver relevant advertising.

7.3.You can control cookie preferences through your browser settings.

8.1.We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

8.2.Security measures include: (a) Encryption of data in transit and at rest (b) Regular security assessments (c) Access controls and authentication mechanisms (d) Employee training on data protection

9.1.Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

10.1.We may update this Privacy Policy periodically. The "Last Updated" date at the top will indicate when changes were made.

10.2.Continued use of our Services after changes constitutes acceptance of the revised policy.

11.1.If you have any questions about this Privacy Policy or our data practices, please contact: Yacht Charter Suite Data Protection Officer 128 City Road London, United Kingdom EC1V 2NX Email: dpo@yachtchartersuite.com

11.2.You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.